Great company to work with. They have integrity and are able to get the job done quickly.
Knowledgeable Technicians and a Trustworthy Management team. I'd recommend there services, IICRC certified work.
NWR made an extremely difficult time as easy to manage as possible. Good people to have working with you
It's a complicated process and our representative was always available to provide upfront explanations and answer all questions as they came up.
Northwest Restoration fully repaired all the water damage and restored everything to perfect condition with great attention to detail in a very professional and friendly manner with quality materials and workmanship. Thank you Jim!
I was most satisfied with the project manager. She was great. She was always on top of things and kept me informed during the project. She also helped me make different decisions for the project. She was very knowledgeable.
Overall my experience with Northwest was professional and good. They did a good job restoring my kitchen, den and basement and leak damage. It took a little longer than expected, but some of that was out of their control. The quality of at the end was good. I would recommend them to a friend.
We are a subcontractor for Northwest Restoration and wanted to share how easy it is to work with their office, project managers, and other subs. We find the job sites clean, organized, and safe to work on. The siding/window information easy to follow all ways using quality products. Thanks for the support. NW Siding & Windows
We couldn't have asked for a better team! Connor was very diligent and focused on getting our house back in shape quickly after an upstairs water leak. He communicated with us every step of the way and was attentive to our request. Worked with our insurance agent and the process was very smooth. Totally recommend this company and would hire again. Great work!
When a slight stain in our rug proved to be a water leak that had gone on for years and nearly collapsed the floor in our bedroom, our insurance agent recommended Northwest Restoration to scope out what needed to be done and arrange for contractors to create the necessary engineering drawings, structural repairs, and finishing. All of the contractors were top notch, and the work was very well managed. When we were working with the last contractor, Northwest stepped out of the coordination role to reduce our costs. I strongly recommend this team.
We started with another well known restoration contractor in Portland, their work, communications, and charges can only be described as criminal. After being on their back burner on a $300,000 + job we fired them and went to NW Restoration- who kept their word, did great work, easily available on the phone and for meetings, and were transparent on costs. Jim the owner/president it truly a good guy and honest man. Don't even consider someone else even if they have a good rating on google like my first company has.
NW Restoration was beyond amazing this past November 2017 & December 2018 when they repaired/replaced portions of my house due to a hot water tank leak. I have high praise for the entire crew and subcontractors - they provided me promote information, work was exceptionally high quality and each person was great to work with. My key contact was Connor Clarke who followed up on all questions quickly and kept me informed of schedules etc. I would recommend this company to anyone and when the need presents itself will work with them again. Great company!!
We had a fridge leak in the kitchen on wood floor. Northwest Restoration was hired. NW team showed up on time, assessed the situation, set up the plan and executed. They showed three good traits: 1-Professionalism, 2- Execution on schedule, 3- Responsiveness (Customer support). Project lead, Connor, Shared plan and team executed nicely with good workmanship . I would also highlight the communications approach by Connor, the project manager. He was professional and upfront with the next steps outlined. I will not only recommend NW Restoration, but I am already asking them to quote another project on my property. Thank You Connor and Northwest Restoration team, it was a great experience!
I had a great experience with Northwest Restoration! They were professional, quick and did quality work. Brian P. communicated very well about the timeline of my project, as well as when people would be over to do work. If I had a question, he responded right away. I would highly recommend them and would definitely work with them again if I needed to.
My experience with Northwest Restoration has been amazing. They are incredibly attentive to detail and communicated clearly and consistently throughout the process. I will be using them again and referring anyone and everyone I can!